At Savision, we recently hosted a live online session to introduce our new solution: Unity iQ. The session was presented by Savision’s CTO – Rob Doucette and Co-Founder and VP of Product Management,,,
The latest version of Live Maps features a new portal. This doesn’t mean the old portal has been decommissioned (yet) but this new…
Most of the SCOM monitoring deployments I have seen have started with either one of the IT Managers or one of the IT specialists of a company pushing the project, and the resulting implementation..
Over the past years, after working closely with the Service Desk, it became evident that their functionality can be vastly improved to provide a better service experience. Whether it’s a large organization that counts with a large call center with 500+ people or whether it’s a small organization that counts with 5-20 support staff, the challenges tend to be similar.
Your IT department is full of firefighters. Business service intelligence turns them into detectives.
Managing hybrid environments comes with many challenges, and one of those challenges is the realization that organizations need to modernize their IT operations to improve service delivery in order…
Savision is all about bringing together the world of IT Operations and Service Management in the day-to-day running of the business with software that helps to optimize service delivery. Now…
Unity iQ is the new platform that finally makes it possible to start monitoring IT and business services across your existing best of breed monitoring systems. The real-operational status can be…
Every organization, no matter which industry they operate in, is a technology company. Every organization uses IT to provide business services, which means that practically the whole business runs…
Despite the many new technologies brought to the datacenter in the past 10 years, the relative maturity of organizations’ IT operations has remained constant. The focus remains on fire-fighting and…