“Savision Live Maps provides the context necessary for us to properly find the most important alerts. Understanding the service’s context has really helped us zero in on what alerts we need to act upon.”
Customer Stories
“With Savision, we can start troubleshooting the root cause of an outage, not the symptom of the outage itself. In fact, we can often address the root cause before the effect is even reported. Previously, we would respond and begin trouble shooting at the ‘effect’.”
“Savision helped us change the way we look at IT – from a traditional way of measuring the availability of individual applications and components to a more end-to-end service experience.”
“We had a vision – we wanted a dashboard that would alert us when something was offline, without having to wait for our internal or external customers to report the problem. Savision has helped us realize that vision.”
“There’s so much more awareness on service and rapid problem resolution. Plus, our junior staff can take problem diagnoses much further than before, freeing up the time of our Level 3 engineers.”
Nick Long
Enterprise Platform and Development Manager - Department of Education, Queensland, Australia“We never had an effective overall perspective before. We had to create it our heads from all the detail. Plus, the ability to drill-down from map to map, all the way to a single node, is priceless. This product is exactly what I was looking for.”
“We save a lot of time with Savision. We can instantly distinguish which IT problems are affecting operations from those that aren’t, and can begin troubleshooting in a matter of seconds.”
“Savision Live Maps provides an awesome touch point of common understanding between the IT department and non-IT Executives.”
“Savision Live Maps can help even if there is no problem because it puts you in control – directly see changes and problems in the environment as they happen and before end users are impacted.”
“We wanted to simplify SCOM for our technical staff across the company to create faster resolutions. With Savision Live Maps and SCOM, we have visualizations that help L1 technical support engineers to identify the root cause quickly. This is a significant improvement for a complex IT infrastructure landscape.”
“We always try to use the most sophisticated tools available that are easy to use. With Savision, we harness the power of System Center. And it’s easy. Savision Live Maps shortens our time to resolve technology issues down to a matter of seconds – it previously took us upwards of 15 minutes to locate the degraded virtual instance in a 3rd party tool, then sign into the specific management console for that instance to kick off a reboot.”
“Before, if the municipality’s website was down, we would find out when residents filed complaints. Savision Live Maps does an excellent job of telling us where we need to look so we can quickly get to the root-cause of the problem and solve issues before the residents are affected.”
Click on any of our customers below to discover their full Customer Success Story.
Learn how Frost Bank integrated all of their IT Operations tools using Savision to improve service delivery.
Gilat Satellite Networks uses Savision to facilitate the migration to Paessler PRTG.
Learn how The City of Frankfurt can hone-in on what alerts they need to act on in SCOM.
Farah Experiences is spending 15 to 20% less time checking alerts, because Savision’s dashboards provide a clear picture of the state of things.
Savision provides IDEXX Laboratories with an awesome touch point of common understanding between the IT department and non-IT Executives.
Silkeborg Kommune has a better view of what is happening and how everything is linked together by using Savision’s solution.
By using Savision, DAA (Dublin Airport Authority) is able to distinguish IT problems that affect operations and can begin troubleshooting them in a matter of seconds.
Savision puts Ballast Nedam in control – they can directly see changes and problems in the environment as they happen and before end users are impacted.
The junior staff at the Queensland Department of Education can take problem diagnoses much further than before, freeing up the time of Level 3 engineers by using Savision’s solution.
SMR Automotives has made significant improvements to their complex IT infrastructure landscape by using Savision.
DMG Media is harnessing the power of System Center. With Savision, they can shorten their time to resolve technology issues down to a matter of seconds.
Savision has changed the way that the Municipality of Alphen aan den Rijn has looked at IT – from a traditional way of measuring availability of individual apps & components to a more end-to-end service experience.
By using Savision’s dashboards, KPMG has a clear view of the status of their entire IT infrastructure in real-time.