28 April 2016 how to – intermediate 7 min read
Find here the answers to the questions asked during our online session, hosted by Microsoft MVP Colin Smith and Savision’s Support Manager Chris Malay.
Any recommendations on hardware configuration for Servers hosting Live Maps?
If you are going to do Windows Authentication, we usually recommend putting it on in any management server. It gets rid of the double hop issue you have with SCOM. It’s really simple, it just needs IIS 7 or higher. The hardware for the portal itself is really basic, as long as it meets the specs of Windows Server 2012 and 2012 R2; however, it still works on Windows 2008.
Does Live Maps make Queries directly to SQL DB’s or does it use SCOM SDK?
It actually uses both. The app user will do a query to the SCOM SDK to get ‘Manage Entity Information’; after that, we grab most data from the database. We make direct queries to that database, so we will need read-access into your DBs to pull information.
Is Vital Signs integrated into the portal?
No, it is not integrated, and it will not be integrated in the future.
If you already have some DAs created, do these need to be deleted to allow Live Maps to create a new DA or can you use an existing DA?
We can use existing DAs within our Authoring Console. We won’t ask you to reinvent the wheel, as you have already done the work for those DAs. There is an ‘Import Distributed Applications wizard’ that you can actually go through. It will allow you to create a DA based on existing DAs. It’s a pretty simple process and if the wizard is not sure where an object goes, it will ask you whether you want to import it as an ‘end user, ‘infrastructure’ or ‘application’. We use a simple logic; for example, if it’s a website you are importing, it probably needs to go under the ‘application’ view. If it’s a server, we will put it in the ‘infrastructure’ view.
How do Service Notes work?
If you click on a service within the portal, you can click on the note icon at the top and add a note at whenever you want. Service Notes will only show up if someone has made an actual note on the business service. If you or someone else has left a note on the service, then you will see the icon next to it. The note can be whatever you want: a simple description of the service, a description of the service’s current health state or the people or processes currently investigating the health state.
What are the areas we should be concerned about if we are updating from v7 to v8?
The key thing is to ensure you have a valid license key before you start the upgrade. Once you start the upgrade, the management packs will then be automatically updated within SCOM itself and you would be stuck there if you do not have your license key, so make sure you have that license key ahead of time.
There’s also an upgrade to the older web console, and the new portal which replaces it has certain requirements to install. It doesn’t need its own website like the older web console did, so a lot of people install it directly on the server similar to a child application. The basic requirement is that the application user that you are going to create has read-access to your Operations Manager and data warehouse databases.
The main difference between the old console and the Live Maps portal is that the portal is now the main console. The authoring experience and the requirements for those are still the same. There is not that much of a difference going from one to the other.
Any performance differences on our SCOM servers going from v7.5 to v8?
There are no performance differences. If you have any performance issues, please contact Support at firstname.lastname@example.org and we will help you look into it.
This online session was hosted by Microsoft MVP Colin Smith and Savision’s Support Manager Chris Malay.
In case you didn’t register on time for this session, you can still register here to be notified when it becomes available on-demand!